Terms and Conditions
Last updated on 13 September 2026.
Introduction and Acceptance of Terms
glowstarly operates this website as a commercial provider of specialised training courses focused on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. These Terms and Conditions govern your access to and use of the site and any services, materials or enrolments offered through it. By accessing the site, enrolling in a course or submitting any information via the contact form you confirm that you have read, understood and agree to be bound by these terms. If you do not agree you must leave the site immediately. The site also displays a cookie banner in line with UK PECR requirements and you may manage your preferences at any time.
Eligibility and Permitted Use
Access to the site and enrolment in courses is restricted to individuals who are at least 18 years old and legally capable of entering into binding contracts under the laws of the United Kingdom. You may use the site only for lawful purposes related to exploring or purchasing our professional training offerings. Permitted activities include browsing course descriptions, submitting enquiries through the contact form and completing enrolment where available. Any other use, including automated scraping or commercial resale of course materials without prior written consent, is prohibited.
Prohibited Conduct
You must not engage in any activity that disrupts the site, harms other users or violates applicable UK law. Examples include attempting to gain unauthorised access to any part of the site or its systems, transmitting malicious code, harassing staff or other users, infringing intellectual property rights, or misrepresenting your identity when contacting glowstarly. We reserve the right to refuse service, cancel enrolments or restrict access where such conduct is detected.
User Accounts, Submissions and Course Enrolments
Where accounts or enrolment processes are offered you agree to provide accurate information and to keep your details up to date. Course materials and any user-submitted assignments remain subject to our intellectual property rules. You retain ownership of any original content you submit but grant glowstarly a non-exclusive licence to use it for assessment, improvement of courses and internal record keeping. We comply with UK GDPR and the Data Protection Act 2018 when processing any personal data collected during enrolment or through the contact form.
Ownership of Site Content and Trade Marks
All text, images, videos, course outlines and other materials on the site are owned by glowstarly or its licensors. You may view and download materials solely for your personal, non-commercial use in connection with a purchased course. No other reproduction, distribution or modification is permitted without express written permission. Our name, logo and course titles are protected trade marks and may not be used without prior approval.
Third-Party Services and External Links
The site may contain references to third-party platforms used for video hosting, payment processing or supplementary resources. We do not control these services and accept no liability for their content, availability or data practices. Any links are provided for convenience only and do not constitute endorsement. You should review the terms of any third-party service before use.
Availability, Changes, Suspension and Termination
We aim to keep the site and courses available but cannot guarantee uninterrupted access. We may suspend or terminate access at any time for maintenance, legal reasons or breach of these terms. Course schedules and content may be updated; enrolled participants will be notified of material changes via the contact details provided. Either party may terminate an enrolment subject to the refund policy communicated at the time of purchase.
Disclaimers
While we strive for accuracy, course descriptions, techniques demonstrated and outcomes are provided without any warranty of completeness or fitness for a particular purpose, to the fullest extent permitted by UK consumer law. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or any other non-excludable right under the Consumer Rights Act 2015.
Limitation of Liability
Subject to the paragraph above, our total liability arising out of or in connection with the site or any course shall not exceed the amount you paid for the relevant course in the twelve months preceding the claim. We are not liable for indirect or consequential losses including loss of profits, data or business opportunity.
Indemnity
You agree to indemnify and hold harmless glowstarly, its staff and agents from any claims, losses or expenses arising from your breach of these terms or your misuse of course materials or the site.
Governing Law, Courts and Consumer Dispute Rights
These terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers resident in the United Kingdom retain the right to bring proceedings in their local courts and to rely on mandatory consumer protection rules. Alternative dispute resolution options, including through the UK European Consumer Centre, remain available where applicable.
Severability, Waiver, Changes to Terms and Contact
If any provision of these terms is found invalid the remaining provisions continue in full force. Failure to enforce any right does not constitute a waiver. We may update these terms from time to time; the current version will always be displayed on this page. For questions please use the contact form on our Contacts page or write to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom or telephone 01494 671234. Enquiries may also be sent to [email protected]. We will respond in accordance with our published service standards.