Legal Information Page for UK Commercial Website

Identity of the Website Operator and Its Role

glowstarly operates this commercial website as the primary provider of specialised courses focused on live production decks and control rooms. This includes comprehensive training in multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. The operator acts as the course provider, content creator, and service supplier, delivering educational programmes to individuals and organisations seeking professional skills in the broadcasting and live events industry. glowstarly is responsible for all aspects of course development, delivery, marketing, and customer support on this platform.

Legal Form, Registration Details, Tax Identifiers, Licences, and Responsible Representatives Required in the Target Country

The website is operated by a private limited company registered under the laws of the United Kingdom. Key non-contact legal identifiers include the following mandatory disclosures required under the Companies Act 2006 and associated regulations for transparency on commercial websites.

Company Registration Number: 15768838

Registered in England and Wales

This company is incorporated as a Private Limited Company. No specific licences beyond standard company registration are required for the provision of educational courses in live production skills. Responsible representatives are the directors appointed in accordance with UK company law, whose details are maintained on the public register at Companies House. The operator complies with all applicable UK regulations for information society services.

Registered Office and Available Contact Details

The registered office address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom. This serves as the official address for legal notices, regulatory correspondence, and service of documents under UK law. For direct enquiries, visitors may use the contact form available on the dedicated Contacts page or reach the operator via the enabled contact components: email at [email protected] or telephone at 01494 671234. A site-wide cookie banner manages consent for tracking technologies in line with PECR requirements.

Purpose, Scope, and Intended Audience of the Website

The primary purpose of this website is to offer and deliver specialised online and in-person courses on live production techniques, control room operations, multi-camera workflows, broadcasting standards, and production management for television and streaming platforms. The scope encompasses course descriptions, enrolment processes, learning materials, and related educational resources targeted exclusively at adult learners in the United Kingdom and other jurisdictions where such training is permitted. The intended audience includes aspiring broadcast professionals, media students, event production teams, corporate communications staff, and established practitioners seeking to upskill in real-time video operations and live production management. Content is designed for commercial educational purposes and does not target minors or provide unregulated professional qualifications.

Rules for Access to and Acceptable Use of the Website

Access to the website is granted on a non-exclusive, revocable basis subject to these terms. Users must be at least 18 years of age and comply with all applicable laws. Acceptable use includes browsing course information, enrolling in programmes, accessing purchased materials, and participating in permitted interactive features such as the contact form. Prohibited activities include any form of unauthorised access, data scraping, distribution of malware, infringement of intellectual property, harassment of other users, or use of the site for illegal purposes such as fraud or dissemination of prohibited content. Violations may result in immediate termination of access, legal action, and reporting to relevant authorities. The operator reserves the right to modify access rules at any time with notice where required.

Ownership and Permitted Use of Website Content, Trademarks, and Other Intellectual Property

All content on this website, including but not limited to course materials, text, images, videos, graphics, logos, course curricula, and software, is the exclusive property of glowstarly or its licensors and is protected by UK copyright law, the Copyright, Designs and Patents Act 1988, and international treaties. Trademarks and trade names associated with glowstarly and its courses are owned by the operator. Users may access and use content solely for personal, non-commercial educational purposes related to enrolled courses. No reproduction, distribution, modification, or commercial exploitation is permitted without prior written consent. Any unauthorised use constitutes infringement and may lead to legal remedies including injunctions and damages claims.

Accuracy, Availability, and Proportionate Limitations of Liability

While every effort is made to ensure the accuracy and currency of information on this website, including course details, dates, and technical specifications, glowstarly does not warrant that all content is error-free or complete at all times. Course availability is subject to change based on demand, instructor availability, and operational factors. The website and its services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, to the fullest extent permitted by law. Liability for any loss or damage arising from use of the website or courses is limited to the amount paid for the specific service, except in cases of fraud, death, or personal injury caused by negligence where liability cannot be excluded under the Consumer Rights Act 2015 or other mandatory provisions. The operator shall not be liable for indirect, incidental, or consequential damages, including loss of profits or data.

External Links and Third-Party Content

This website may contain references to external websites or third-party resources for informational purposes, such as industry standards bodies, equipment manufacturers, or regulatory authorities. glowstarly does not control, endorse, or assume responsibility for the content, accuracy, or practices of any external sites. Users access such links at their own risk, and the operator is not liable for any issues arising from third-party content or services. Any third-party materials incorporated into courses are used under appropriate licences or fair dealing provisions.

Privacy Policy, Cookie Policy, Terms and Conditions, and Payment and Refund Policy

Users are strongly encouraged to review the dedicated Privacy Policy page for details on how personal data is collected, processed, and protected in compliance with UK GDPR and the Data Protection Act 2018. The Cookie Policy page explains the use of cookies and similar technologies in accordance with the Privacy and Electronic Communications Regulations (PECR). The Terms and Conditions page sets out the full contractual terms for website use and course enrolment. The Payment and Refund Policy page details payment methods, pricing, cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and refund procedures for courses. These policies are integral to the legal framework of this site and should be read in conjunction with this Legal Information page.

Applicable Law, Competent Courts, and Consumer Dispute Rights

This Legal Information page and the website are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with the website or courses shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to mandatory consumer protection rules. UK consumers benefit from rights under the Consumer Rights Act 2015, including remedies for faulty services or misdescriptions. Alternative dispute resolution options, such as mediation through approved schemes, may be available for eligible complaints. Nothing in this page excludes or limits rights that cannot be excluded under applicable consumer law.

Contact Route, Changes, and Last-Updated Date

For questions regarding this Legal Information page or any legal matters, please use the contact form on the Contacts page or contact the operator directly using the enabled components [email protected] or 01494 671234. The operator reserves the right to update this page periodically to reflect changes in law, business practices, or operational requirements. Material changes will be notified where appropriate. This page was last updated on 13 September 2026.

Company Registration Number: 15768838 | Registered in England and Wales