Cookies Policy

This Cookies Policy was last updated on 13 September 2026.

What cookies and similar technologies are and what information they can store or access

Cookies are small text files placed on your device when you visit a website. They allow the site to remember actions and preferences such as login details or language settings over a period of time. Similar technologies include web beacons, pixels and local storage that can track user behaviour or store data locally. These files can contain information about your browsing session, device type, operating system, IP address, browser version and interactions with page elements. In the context of a commercial website offering specialised training in live production decks, multi-camera switching and real-time video operation, cookies may record which course pages you viewed or how long you spent on demonstration videos of control-room workflows.

Why the site uses them

We use cookies to ensure the website functions correctly, to remember your preferences, to analyse how visitors interact with course information, and to measure the effectiveness of our online presence. Without these technologies some features such as secure form submission on the contact page would not operate. Analytics cookies help us understand which aspects of our live-broadcasting training descriptions attract the most interest, allowing us to improve the clarity of our commercial offerings. Advertising cookies, where used, support targeted promotion of our professional management courses to audiences likely to benefit from them.

Strictly necessary, functional, analytics or performance, advertising or targeting, and social-media categories

Strictly necessary cookies enable core functions such as page navigation and access to the contact form. Functional cookies remember choices like preferred course filters. Analytics or performance cookies collect aggregated data on visitor behaviour to improve site performance. Advertising or targeting cookies track browsing to deliver relevant course promotions. Social-media cookies may be present if embedded sharing tools are used, although our site does not maintain a blog or news section.

First-party versus third-party cookies

First-party cookies are set directly by glowstarly and remain under our control. They handle essential tasks such as maintaining your session while you explore course details on live production techniques. Third-party cookies originate from external providers such as analytics services or video hosting platforms that may be required to demonstrate real-time video operation examples. These third parties process data according to their own policies, subject to the safeguards described later in this document.

Session versus persistent cookies and meaningful retention or expiry information

Session cookies are temporary and are deleted when you close your browser. They are used for items such as keeping the contact form state active during a single visit. Persistent cookies remain on your device for a defined period, often between thirty days and two years, depending on their purpose. For example, an analytics persistent cookie may expire after thirteen months, while a functional cookie remembering language preference may last up to one year. Retention periods are chosen to balance user convenience with data minimisation principles required under UK data protection law.

The data handled and purpose of each used category

Strictly necessary cookies process device identifiers and session tokens solely to deliver the website. Functional cookies store user-selected settings such as display preferences for course listings. Analytics cookies capture page views, referral sources and time spent on content relating to multi-camera switching training. Advertising cookies record interaction with promotional banners to limit repeated displays of the same course advertisement. Each category is limited to the minimum data required for its stated purpose, in line with the Data Protection Act 2018 and UK GDPR.

The consent or exemption basis for each category under the target jurisdiction

Under the Privacy and Electronic Communications Regulations (PECR) as retained in UK law, strictly necessary cookies are exempt from consent because they are essential for the service you requested. All other categories require prior consent. We obtain this consent through the site-wide cookie banner before any non-essential cookies are placed. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. Consent records are retained for audit purposes in accordance with accountability requirements of the UK GDPR.

How the consent manager works and how users can reject, change, or withdraw choices

The cookie banner presents granular options for each non-essential category. Selecting “accept all” enables every category; choosing “reject all” blocks non-essential cookies. You can reopen the banner via a persistent link in the footer to adjust selections later. Changes take effect immediately for future visits and are stored in a first-party cookie that respects your updated preferences. Withdrawing consent prevents further placement of rejected cookies while allowing continued use of the website’s essential features.

Browser-level controls and the functional consequences of disabling cookies

Most browsers allow you to block or delete cookies through settings menus. Disabling strictly necessary cookies will prevent the contact form from submitting correctly and may block access to certain course enrolment steps. Blocking analytics cookies simply stops us from receiving usage statistics but does not impair core site navigation. Persistent disabling of functional cookies means your preferences will not be remembered between visits, requiring repeated manual selections each time you return.

International transfers and a plain-text cross-reference to the Privacy Policy where relevant

Some third-party providers may transfer cookie-related data outside the United Kingdom. Appropriate safeguards such as standard contractual clauses approved by the UK Information Commissioner’s Office are in place. Full details of these transfers and the categories of data involved appear in our separate Privacy Policy, which you should read in conjunction with this document.

Policy changes, contact route, and last-updated date

We review this policy regularly and will update it when our cookie practices change or when legal requirements evolve. The current version is dated 13 September 2026. If you have questions about our use of cookies please contact us using the details on the Contacts page or by writing to [email protected], Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom or calling 01494 671234. We aim to respond within one month as required by data protection legislation.